The Citibank Class Action Settlement 2025 brings an opportunity for individuals to claim compensation if they received unsolicited robocalls from Citibank. The lawsuit alleged that Citibank made unauthorized automated calls to people who were not its customers, violating federal consumer protection laws. This settlement gives affected individuals a chance to receive financial payouts ranging between $350 and $850, and in some cases, up to $2,500.

This guide outlines the full details of the settlement, eligibility requirements, key dates, claim process, and payment timelines, ensuring that qualified claimants do not miss out.

Citibank Class Action Settlement 2025 Overview

The settlement stems from allegations that Citibank contacted non-customers with robocalls aimed at collecting overdue credit card debts. These calls, made without prior consent, were found to breach the Telephone Consumer Protection Act (TCPA). To resolve the lawsuit, Citibank agreed to pay $29.5 million in compensation without admitting liability.

Eligible individuals can file claims to receive a share of the settlement based on the number of valid claims submitted.

Overview Table

Settlement Name	Citibank Class Action Settlement 2025
Total Settlement Amount	$29.5 million
Payment Range per Claimant	$350 to $850, up to $2,500 in some cases
Robocall Period	August 15, 2014 to July 31, 2024
Claim Deadline	December 20, 2024
Final Court Hearing Date	January 14, 2025
Official Website	headtcpasettlement.com

Citibank $29.5 Million Settlement Claim Details

The class action lawsuit alleged that Citibank used automated dialing systems to make robocalls without prior consent, targeting individuals who did not hold Citibank credit cards or accounts. These calls were aimed at collecting overdue credit card balances and were found to violate TCPA regulations.

Citibank decided to settle the lawsuit for $29.5 million, allowing eligible individuals to claim a portion of the fund. The exact payout each claimant receives depends on how many valid claims are submitted before the deadline.

Eligibility Criteria for Citibank Settlement 2025

To be eligible for the Citibank Class Action Settlement 2025, certain conditions must be met:

• You were not a Citibank customer or authorized user at the time of the robocalls.
• You must have received at least one unsolicited robocall from Citibank.
• The robocall must have been made between August 15, 2014, and July 31, 2024.
• You need to submit a valid claim form before the deadline of December 20, 2024.

Meeting these criteria ensures eligibility to receive compensation from the settlement fund.

Understanding the TCPA Violation by Citibank

The Telephone Consumer Protection Act (TCPA) was introduced in 1991 to safeguard consumers from unwanted robocalls, spam texts, and aggressive telemarketing practices. It mandates that businesses must obtain prior consent before using automated dialing systems to contact individuals.

In this case, Citibank allegedly violated the TCPA by making unsolicited robocalls to non-customers without their consent. Although Citibank did not admit any wrongdoing, it agreed to settle to avoid prolonged legal battles and related expenses.

Settlement Amount: How Much Will Claimants Get

The total settlement pool of $29.5 million will be distributed among all valid claimants. Each eligible individual can expect to receive between $350 and $850. Some individuals may receive up to $2,500 based on their situation and the number of robocalls they received.

Several factors will influence the exact payment amount:

• The total number of valid claims submitted.
• Documentation provided by claimants.
• Whether the claimant experienced additional issues due to the robocalls.

Fewer valid claims may result in higher payouts for each claimant.

Final Court Approval & Important Deadlines

For the settlement to be finalized, a court hearing is scheduled for January 14, 2025. At this hearing, the court will review and, if appropriate, approve the settlement terms.

However, all claimants must submit their claim forms by December 20, 2024. Claims submitted after this date will not be accepted. It’s advised that claimants submit their forms well ahead of the deadline to avoid any issues.

Citibank Class Action Settlement 2025 Payment Date

Once the court grants final approval, the settlement fund will be distributed. Payments are expected to begin during the spring or summer of 2025, following administrative processing and verification of all valid claims.

Eligible claimants should monitor official announcements to stay updated on when payments are scheduled to be issued.

Why This Settlement Is Important for Consumers

The Citibank Class Action Settlement 2025 represents more than just financial compensation. It highlights the significance of consumer privacy and protection laws like the TCPA. Unwanted robocalls are a major concern for many people, and this case sends a clear message to companies about the consequences of violating privacy rights.

It’s also a reminder that consumers have the right to seek legal action when such violations occur.

Conclusion

The Citibank Class Action Settlement 2025 provides eligible individuals an opportunity to receive financial compensation ranging from $350 to $850, or more in specific cases. If you received unsolicited robocalls from Citibank between August 15, 2014, and July 31, 2024, and were not a Citibank customer, you may qualify for payment.

Ensure you submit your claim form by December 20, 2024, and stay informed about the final approval hearing on January 14, 2025. Participating in this settlement not only compensates you but also reinforces the importance of respecting consumer rights.

Frequently Asked Questions (FAQs)